So it appears as if port 587 is being block on the customers network or ISP level.Īny thoughts, tips, advice etc would be greatly appreciated. I did a telnet to smtp.office365 on port 587 and got no response, but on my home internet connection I got a response. rep to investigate, but I prefer to investigate these things myself as often things get unfairly blamed on the MFP when it's not at fault. We have a quick and simple solution that as of today, 9-19-2018 after the TLS 1. Copytechs Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs Step 4 Now choose Function Network Settings >Email from the menu Enter as the SMTP Server Name ( without the marks) (6) Enter 587 as the SMTP Port Number (6) Change Authentication Protocol to On and Authentication as to Other (6. This procedure is for Sharp multi-function devices. Recently Microsoft Office 365 SMTP implemented the mandatory use of TLS 1.2 which may cause issues with your Sharp MFP scanning to email. I can understand port 25, but 587 and 465!!? The ISP they use is a minor one and I can't find much info on it, so I may have to pass it onto their I.T. Office 365 Scan To Email Not Working SMTP TLS Fix. I have a feeling that port 587 and by the looks of it 25 and 465 are blocked outbound by the ISP. #Office 365 email settings for konica scan to email softwareNow the IP details on the MFP are correct and I can access the internet from the MFP too, as the meter capturing software on the device can easily access the internet and then onto the meter reading server via ports 80 and 443. The customers ISP appears to offer no mail server to use, grrr. I also tried to scan back to my own personal e-mail via port 25 with no luck and my Gmail test account via port 465 (SMTP SSL) with no luck, once again I got connection timeout errors. rep and he checked and said nothing should be blocking it outbound or inbound. I believe that something is blocking port 587 outbound. The scanned job just sits there in the job queue on the MFP for several minutes before timing out. Anyway I'm getting server connection errors. These settings have always worked, but there is one customer which I'm having problems with, and I know it's not the MFP I'm using, as I've set up scan to e-mail via Office 365 with this MFP half a dozen times on the same firmware level. Make sure STARTTLS (which is via port 587) is enabled as Office 365 uses TLS. Note that this method will not work when 2FA (2 factor authentication) is enabled for office 365. Set the machine from e-mail and the SMTP authentication account to the same user.Ĥ. SHA-2 is often called the SHA-2 family of hashes because it contains many different-size hashes, including 224-, 256-, 384. In 2002, SHA-2 became the new recommended hashing standard. Microsoft Office 365 uses SHA-2 for its mandatory hashing cryptography algorithm. Either use or their (xxxxx is their pod server number).Ģ. Konica Minolta fully supports scan-to-email using Microsoft Office 365. #Office 365 email settings for konica scan to email how toSome spam filters don't have the TLS requirement so it is an option for legacy copiers who don't support TLS.I've set up scanning to e-mail via Office 365 around a dozen times successfully, the steps I've taken to get it to work are:ġ. The article explains how to setup scan to email on a printer by using office 365 settings, screen shots are provided from Konica Minolta printer for reference. We have done this with Barracuda, Reflexion and MailAssure spam filters and it seems to work well. I think you basically described option 1 from the guide however you need a licensed mailbox to do that, option 3 doesn't have this requirement.ĮDIT: Another option would be to relay through the spam filter if you have one. How to set up a multifunction device or application to send email using Office 365 Use of SMTP Authentication when sending E-mails. Purpose Reference Communicate with the E-mail server using SSL/TLS. Set the following options according to your environment. ![]() For details on configuring the setting, refer to Here. Here is a link right to Microsoft's website on how to configure this, look at option 3. Configure basic settings for Scan to E-mail. In the printer you'd use the MX record O365 gives you when adding a domain to the portal. You still have to support TLS but it can be done over port 25, it doesn't have to be port 587. Once that is done you don't need to use any form of authentication in the printer. ![]() ![]() The options would be "from my mail server" to "Office365". Enterprise Software Thread, Konica Pagescope and Office365 scan to email stopped working all of a sudden in Technical Hi Does anyone here have Konica Copiers with Scan to Email facility using Office365 Have a school here all of. In O365 you can create a connector under mail flow in the Exchange Admin portal to allow all email from your IP to relay through.
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